| Why does the handset display not show the calling parties number? |
A subscription to Telkom SA is required to activate this service. For information on how to have this service activated, go to www.telkom.co.za. or call 10219 |
Handset display flashes Base 1 |
The handset needs to be registered to the base. Follow section in owner's manual "Registering handsets". |
| How do I activate my AnswerCall and WaitingCall facility? |
These facilities do not form part of the operation of your telephone and are services supplied by Telkom SA. For information on how to have these services activated, go to www.telkom.co.za. or call 10219 |
| What do I do when my telephone does not work? |
Your telephone is guaranteed for 12 months from the date of purchase (till slip required as proof).
a) If you do not wish to keep your telephone, return undamaged, the instrument with all the accessories in the packing box, together with the till slip within 7 (seven) days from the date of purchase to Telkom SA and they will give you a refund if the phone was purchased from Telkom SA. If the phone was purchased from another retailer, please check their retail pollicies.
b) If you return your telephone together with all the accessories and the till slip within 12 (twelve) months from the date of purchase, providing the telephone has not been damaged or abused, Telkom SA will have the telephone replaced after they have done some basic tests. |
| What type of batteries can I use in my phone. |
AAA rechargeable Ni-MH Batteries with a power rating of 550/750mAh. |
| When my telephone is outside the guarantee period of 12 (twelve) months and does not work, what do I do? |
Any company capable of repairing telephones can repair your telephone. We however recommend the following companies,
Cape Town
Logo Electronics
(021) 5586573
Durban
MP Marketing
(031) 5692644
Gauteng
Remez
(011)884-3630 |
| Is a PIN number needed to reset to default settings? |
Yes. The factory default PIN number to use is 1590. |
| Does resetting to default settings clear the redial memory? |
No . The redial memory is not cleared when performing this function. |
| How do I mute the handset microphone? |
During a call to mute the handset microphone press the “*” button and to turn the handset microphone on again, press the “*” button once again. |
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